Privacy Policy

Who we are

Chunka Ltd is a marketing and advertising business based in North Wales, with Matt Rycroft as its sole director. We run social media advertising and a lead-enquiry service on behalf of client businesses.

When you submit an enquiry through one of our adverts, Chunka Ltd is the data controller for that enquiry while it is handled through our own system. This means we are responsible for deciding how and why your data is used at that stage, and for keeping it safe.

Our details:

• Company: Chunka Ltd
• Website: chunka.co.uk
• Contact for privacy and data requests: matt@chunka.co.uk

What information we collect

When you submit an enquiry through a Facebook or Instagram lead advert we run for a client, we collect the details you provide in that form. Depending on the advert, this typically includes:

• Your name
• Your email address
• Your phone number
• Your answers about your enquiry — for example the type of event you are planning, a rough idea of guest numbers, and possible dates

We only collect the information you choose to provide in the form. We do not ask for special category data (such as health, religious or political information), and you should not include any in your answers.

How we collect it

We collect your details in two ways: through instant enquiry forms on Facebook and Instagram (known as lead adverts), and through the enquiry forms and interactive tools on this website, such as our contact form and the Shop Campaigns quiz. In each case we only receive the details when you choose to fill in the form and submit it.

Enquiries you make directly on this website

When you contact us through a form on chunka.co.uk — our contact form, or an interactive tool such as the Shop Campaigns quiz — Chunka Ltd is the data controller for that enquiry. We collect the details you provide, which may include your name, email address, phone number and the answers you give (for example the options you select in the quiz), and we use them only to respond to you and follow up about your enquiry.

Our legal bases are your consent, given when you submit the form, and our legitimate interest in responding to people who get in touch. We keep website enquiries only as long as needed to deal with them, normally up to 12 months, and then delete them. You can ask us to access, correct or delete your data, or withdraw your consent, at any time by emailing matt@chunka.co.uk.

Why we use it and our legal basis

We use your information to:

• Pass your enquiry to the relevant client business, so they can respond to you; and
• Send you an acknowledgement by text message and email, so you know your enquiry has been received.

Under UK GDPR, we rely on the following legal bases for this:

• Consent — you provide your details and agree to be contacted when you submit the enquiry form.
• Legitimate interests — we have a legitimate interest in responding to enquiries and making sure they reach the business you intended to contact.

Who we share it with

We share your information only where it is needed to handle your enquiry. This includes:

• The client business your enquiry was intended for, so they can follow up with you directly;
• The service providers that deliver our text message and email acknowledgements on our behalf; and
• Meta (Facebook and Instagram), as the platform the enquiry came through.

We do not sell your personal data, and we do not share it with anyone else for marketing purposes.

How long we keep it

We keep your enquiry only for as long as it is needed to handle it and for the client business to follow up with you. In practice this is normally up to 12 months, after which it is deleted, unless we are required to keep it for longer by law.

Your rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you;
• Ask us to correct data that is inaccurate or incomplete;
• Ask us to delete your data;
• Object to the way we use your data; and
• Withdraw your consent at any time.

To exercise any of these rights, please email matt@chunka.co.uk. We will respond within the timescales set out in law.

If you are unhappy with how we have handled your data, you also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator. You can find out more and raise a concern at ico.org.uk.

Cookies

This website uses analytics cookies to collect anonymous information about how visitors use the site — for example which pages are viewed and how people arrive. We use this to understand what is working and to improve the site. These cookies do not identify you personally.

You can control or block cookies through your browser settings. Blocking analytics cookies will not affect your ability to use the site. We do not use cookies for advertising or to track you across other websites.

Changes to this policy

We may update this policy from time to time to reflect changes in how we work or in the law. When we do, we will update the "last updated" date at the top of this page. This policy was last updated on 10 July 2026.

Contact us

If you have any questions about this policy or about how we handle your data, please get in touch at matt@chunka.co.uk.